Aamiaisseminaari sosiaalisen median verkkopalvelujen suunnittelusta ja toteutuksesta

Exove järjestää aamiaisseminaarin sosiaalisen median verkkopalvelujen suunnittelusta ja toteutuksesta keskiviikkona 15.12.2010. Seminaarissa käsitellään sosiaalisen median verkkopalvelujen suunnittelua ja toteutusta käytännönläheisesti eri alustoihin pohjautuen. Kummankin ratkaisun esittelyn yhteydessä kuullaan myös asiakkaan edustajan esittämä case äskettäin toteutetusta projektista. Puhujina exovelaisten lisäksi Juha Jauhiainen Union Brandilta, Mikko Ristimäki Suomi 24:ltä, sekä Kalle Väinölä ja Mikko Manerus Free Drop Innovationsilta.

Tule kuulemaan ja keskustelemaan sosiaalisen median verkkopalveluiden suunnittelusta ja toteutuksesta.

Seminaarin tarkempi ohjelma ja ilmoittautumislomake löytyvät seminaarin esittelysivulta. Seminaari järjestetään perinteiseen tapaan Exoven toimitiloissa HTC Pintassa, Tammasaarenkatu 3, Helsinki. Seminaariin täytyy ilmoittautua ja se on maksuton.

Exoven aiempien seminaarien ohjelmat, kuvat ja esitysmateriaali löytyvät myös blogistamme: sivustoseminaari, 19.5.2010, web-sovellusseminaari, 12.2.2009 ja julkaisujärjestelmäseminaari, 16.6.2009.

Customer survey results 2010

We have once again held our annual customer satisfaction survey, and got feedback from our clients. This post summarises the key findings. Once again, thank you for all of you who responded.

Our general ratings improved compared to last year, and a huge majority (~80%) of respondents are satisfied or very satisfied with our services and us. Our price / quality ratio is also seen good or excellent by more than 65% of respondents, and less than 5% think that it is poor. Rest think that we are on par with everyone else. Our ability to keep the budget in every project throughout our history shows in the answers.

Our services were rated mostly excellent (~30%) or good (~50%), but also average (~15%) or poor (less than 5%). We have approximately kept the scores compared to last year. Responsiveness, keeping promises, and understanding clients' needs were regarded very high, around 80-90% good or excellent. There were no major changes from the last year. As earlier, clients like our staff, and we are seen both friendly and professional.

More than 75% of you think that we are better than our competition, another 20% don't see differences, and only less than 5% think that we are doing worse. More than 95% of you would buy again from us (of those about 25% definitely). These numbers have improved somewhat from the last year, continuing our tradition of high customer satisfaction in this regard.

On the other front, whopping 50% of clients have already recommended us, 30% would definitely recommend, another 15% would recommend, and the remaining 5% are not willing to recommend us. All in all more than 95% of our clients would recommend us, which is an extremely delightful result and shows that we are doing well serving you.

Clients value our professionalism, reliability, and agility. We are also regarded as responsive, passionate, committed to joint success, efficient, innovative, and friendly.

If you feel that we could be a good — agile, friendly, and professional — partner for you, get in touch with Janne Kalliola, +358 40 558 1796 or janne@exove.com.