We are hosting two events in December. The second Drupal Café is on Tuesday December 12th. Tea Saloranta from Ylen Hyvä Säätiö talks about nenäpäivä.fi and it's key role in achieving the targets of the campaign organization. Nenäpäivä.fi, made on Drupal, is the biggest charity website in Finland. More information and enrollment.
Week after Drupal Café we will arrange an afternoon seminar on the most important Internet business trends for 2014. We present four major trends that we predict to affect all businesses next year. After the presentations, there is time for discussion, networking, and mingling. More information and enrollment.
Both events are on our Helsinki office, Itämerenkatu 1, Helsinki. Welcome!
We run customer satisfaction survey every autumn in Exove. This year we had our sixth satisfaction survey, and got feedback from our clients - actually, the number of responses was greater than ever. Our biggest thanks for everyone that gave their opinions, we truly value your effort helping us to serve you better. This post summarises the key findings from our analysis.
During the last year we have consolidated our organisation change and continued to shape the organisation to align even better with the customers. Some of these changes are reflected in the survey, and we are going to the right direction with our combined agile processes and organisation development.
Our services were graded either good or excellent by around 75% or respondents, and the rest think that we are on average level. Also understanding your needs were regarded very high, around the same numbers.
We have improved on our project management capabilities based on the survey. This is most probably due to our continuous focus on lean processes and delivery methods, reaching beyond agile.
Clients liked our staff, and we are seen as agile, friendly and professional. The already high ratings improved compared to 2012. For example, more than 95% of the feedback to our staff members was positive.
Around 75% of our clients would recommend us or have already done so. Also more than 80% of the respondents would buy again from us.
Clients valued our professionalism, reliability, attitude, and flexibility. We were also regarded as agile, customer oriented, innovative, and fast. Thank you for these kind words.
If you feel that we could be a good — flexible, friendly, and professional — partner for you, get in touch with Janne Kalliola, +358 40 558 1796 or firstname.lastname@example.org.
Tiistaina pidetyn Palvelusuunnittelu ketterissä verkkoprojekteissa -seminaarin kalvot ovat saatavilla:
Ne löytyvät yhdessä muiden esitystemme kanssa Slideshare-sivultamme.
Kalle Naatula from Viinilehti delivers keynote on why they selected WordPress.
WordPress Café collected again WordPress enthusiastics - developers, designers, and content-owners, together to network and develop the Finnish WP community further.
They keynote was presented by Kalle Naatula from Viinilehti. The slides are now available:
Visit our Slideshare page for more WordPress and Drupal goodness.
The next WordPress Café will be held on January 14th, 2014. See you there.
Times are hard, and winter is coming. Most companies are pushing hard to develop their business while wrestling with resourcing and scheduling challenges.
Projects using agile methods are becoming more and more popular. In agile projects the planning and developing happens in close cooperation with the customer. Typically a project is divided into smaller efforts to ensure that the project is heading towards the right direction. The ways of working in agile projects are constantly improving, and the common goals and cooperation help to steer the project to the right direction. The customer-vendor roles become less significant and the project becomes genuinely mutual.
A good practical example of agile working is a phone ringing in the evening. The customer calls you to suggest how the concept should be changed to make it work better. There is no reason for the customer to feel shy about being in contact frequently – the project has sparked mutual enthusiasm that makes everyone put all their thoughts and efforts into the project. The ongoing discussion ensures that the project proceeds towards the mutual goal, and that everyone is on the same page.
From a designer’s point of view, the most fascinating part is creating, challenging and testing ideas. The urge to challenge what’s currently being done in the project creates the need to improve things by redesigning and simplifying what’s too complicated. In agile projects, lots of things are happening all the time. They are based on open iteration, close cooperation between the designer and the developer, and the decisions that ensure sticking to the set budget and schedule.
Mutual trust and a good working spirit are important factors in the team. The customer, the designer and the developer all bring their own point of view into the project. A pre-evaluation of solutions is not always possible, and that’s when trusting your own intuition, experience and common sense become most valuable. You need to discuss, evaluate and adjust your plans, implement effectively, test and improve.
It can be said that agile projects reveal the skills and professionalism of the companies in the web industry. Agile projects are like tests you cannot prepare for – you have to make the best with the knowledge and skills you have managed to aquire so far. Agile projects are indeed a different way of doing things. They require dedication from the whole team, courage in decision making and understanding the importance of the dividing a project into small pieces. At best, agile project methods can lead to a friendship-like cooperation, where formalities or bureaucracy do not prevent the free flow of thinking, creating and accomplishing great results.
Ps. We have an excellent seminar on Tuesday November 19th. More information on the seminar page (in Finnish).
Exove has been participating in Nenäpäivä - globally known as Comic Relief - charity event for two years now. Our role has been to design and implement www.nenäpäivä.fi site to both create the awareness for the big day, and also to collect money through volunteer teams.
The big day was on Friday, and the event collected almost three million euros. Of those, 255 940 euros were collected by the teams using the site that is, by the way, powered by Drupal and Drupal Commerce.
The event is still going on until the end of the year, so consider going to www.nenäpäivä.fi/lahjoita (in Finnish only) to give to a good cause.
This time of the year we are busy with project work, but the autumn and winter keep us occupied with some other matters too.
We have chosen a variety of charity projects we want to participate every year. The number of annual charity events has grown steadily not least due to our employees' own enthusiasm and willingness to help and do something good. Actually, what defines most of our charity events is the employees' activeness - the company provides the frames for the charity events, and the employees do the actual charity. From my point of view, Exove as a company is making it easy for the employees to participate and donate, which I as an employee see very meaningful.
November is starting, and the men at our office will be busy growing moustaches. They become "Mo Bros" of Movember and help raising awareness of men's health issues and support men's health programmes. At Exove, with a staff of nearly 90 % male, the Movember cause is close to our hearts.
On 8th November we will have a Formal Friday at the office, and raise a toast for the funds raised for the Nenäpäivä cause. Before that, we gather money by selling ridiculously expensive pastries to employees at the office in Helsinki. The pastries are baked by our Administration team and are therefore 100% charity.
Last year we had our first own Christmas Tree project at our Helsinki office, and this being the second year, I think we can already call it a tradition. We have chosen one children's home, and we buy Christmas presents to the children staying there. The children have been recently taken into custody, and therefore they might not get any other presents at Christmas. The presents are placed under the Christmas tree at our office and delivered to the children before Christmas by our very own Santa. The presents are of course chosen according to the children's own wishes. The value gained through this project is multiple - not do we only have the joy of giving but we also get to enjoy the beautiful Christmas tree at our office during December.
Exove as a company is aiming to be responsible, and participating in different kinds of charity projects and events is a part of it. Some of our older customers and partners already know there's no reason to expect a Christmas present from Exove - the money will be donated to WWF.
It requires a little effort and some encouraging, but organising the charity events is fun, and the feeling of helping others and achieving something good really makes me happy. And when the winter's over, more charity projects and busy times await.
Kirsi Tenhunen, Office Manager
The second WordPress Café will be organised on November 12th at 16.00 on our Helsinki office. The café is open for everyone using WordPress - be that a content owner, designer, or a developer - to gain more information about their beloved system and to network with other people having similar interests.
The keynote "Why Viini-lehti selected WordPress and what happened then" will be given by Kalle Naatula from Viini-lehti, one of the biggest WordPress sites in Finland. The site gathers about 15 000 unique visitors and 40 000 page loads a week.
Viini is a magazine and a web service dedicated for friends of wines. The magazine is published eight times a year, and there are three extra theme numbers this year.
Before and after the keynote there is plenty of time to meet new people, discuss on all topics around WordPress, and in general have good time.
More information and enrollment.